We offer UPS Ground, FedEx Ground and USPS Priority Mail shipping with tracking capabilities on ALL products store wide for a flat rate of $15.00. Boots will be delivered to our store first and will then be shipped out to you to ensure accuracy. This process takes approximately 10-15 business days total. If boots are needed sooner, a $15.00 shipping charge (standard ground) plus a $10 dropship fee will be applied. Shipping is available throughout the contiguous United States. We use these shipping methods so that you can know your tracking and delivery confirmation to your home or business at no extra charge.
We do ship to Alaska and Hawaii via USPS Priority Mail. Customers in Alaska and Hawaii please e-mail email@example.com or call our toll-free number 1-866-685-2668 and we will provide the information you request regarding shipping charges.
chucksbootsandleathers.com staff are proud to support our military service members and their families overseas as well. These APO/FPO orders require the USPS shipping option and are not eligible for the standard Shipping offer. Tracking is not possible in transit on these shipments and our customers should expect an additional 7-14 days for the order to arrive at your location.
Please note that UPS & FedEx will not deliver to PO Boxes and does not deliver on Saturdays, Sundays, or holidays.
Customer is responsible for shipping fees for returns and/or exchanges.
If you have any questions or comments regarding shipping please firstname.lastname@example.org and we should be able to answer any questions you may have.
We no longer ship internationally.
Express shipping orders must be placed before 9am CST and are processed during business days only (Monday-Friday). Remember, this speeds up shipping time only and does not include processing time. Please call our toll-free number or email us at email@example.com if you have a question as to the availability of the product you are ordering and when it would be shipped out.
We require all footwear is tried on at home on carpet, to ensure a proper fit, and prevent any outsole wear. Boots that are in new, resalable condition can be returned with receipts for refund or exchange within 30 days to the following address: Chuck's Boots, 346 SW Blue Pkwy., Lee's Summit, MO 64063, Attn: Alex--Returns
If your boots do not fit and you want to return them, you have two options: For a speedy exchange, you can reorder the new size of boots that you need, and return the unworn pair of boots to our return order address on the home page of our site with a note stating you have ordered another size, and would like a credit put back on your card. OR you can just simply send the boots back with a note explaining the type of exchange you'd like done, and we'll reorder the new boots when we receive the boots being returned.
Please fill out this form and either fax (816-554-1821) or mail it to:
Chuck's Boots, Inc.
346 SW Blue Pkwy
Lee's Summit, MO. 64043
When you place an order, we will estimate the shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Delivery times may vary based on the item purchased. Please allow 1-3 business days for your order to be processed and shipped out, regardless of the shipping option chosen. Standard ground orders may take up to 2-5 business days to process. We do our best to get your order to you as fast as possible but can not guarantee delivery times.
We process orders Monday through Friday between the hours of 8:00 am and 3:00 pm. We do not process orders on weekends or holidays.
Now that your order has been received we are processing your order including packing and depositing your shipment with our shipping carrier. Tracking information will be e-mailed to you as soon as it becomes available to us. You will not receive tracking information on weekends or holidays as we do not ship on those days.